I'd like to remind you all that while Firefox may not be great, Chrome is a lot worse and telling people not to use Firefox is just going to push most of them back to Chrome. Demanding that people go "all the way" and rejecting incremental steps is pretty high on the list of reasons why free/libre/open/non-megacorp software isn't more popular.
I think customer support at most companies prefers you to send an email instead of calling, because it's less time for them to answer.
And in general I would also prefer email. But when I call, I get an answer in about 10 minutes, whereas I'll only get an answer by mail after typically a few days.
I think one could create an easy win-win situation if a company gives a guarantee on an email reply within, say, 30 minutes.
Entering the Matrix 👩💻
We are happy to announce an expansion of the Tor community's day-to-day conversations by bridging our IRC community the Matrix platform.
For regular Tor users, it means that you can chat with us using a friendly App like Element.
I learned to love #nutriscore
It has large effect on my purchase decisions
It's a very simple model for food-healthiness but within its simplicity there's research evidence and expressive power.
e. g. sugar is always bad except when it's a fruit.
e. g. fat is always bad except when at the same time it's a rich protein-source.
The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!